We’ve recently completed an interesting concept testing for a client in the travel industry. The entire test was made up of printed wireframes which we’ve designed and cut into small components.
During the test, participants were asked to go through a series of tasks to help us understand their mental models when thinking about a travel destination and to piece up pages based on their travel needs.
Overall, we had fun and learned a lot from the experience of introducing analog components into our (otherwise, digital prototype) testing process.
On 24 Sep 2019, the community at IxDA Singapore celebrated the World Interaction Design Day at Visa Innovation Centre. The event was attended by over 150 attendees and our speakers shared their unique perspectives on this year’s theme “Trust & Responsibility.
Big thanks to: Visa Innovation Centre for being such a great host to the venue, Adobe and IxDA global for sponsoring and coming up with the theme, Speakers Preethi Mariappan (Visa), Liu Zenan (StashAway), Wei Kong (Researcher/Designer) and Mario Van der Meulen (Foolproof) for all their thoughtful sharing.
This event wouldn’t been possible without the help of our lovely team mates: Angeline Chng, Michelle Koo, Kate Lim, Dominic Ong, Giang Hoang and Yvonne Chia.
Earlier in Jan 2019, I made a trip to Taipei to visit the IxDA Taiwan local group which was one of the oldest IxDA local group in Asia, established in 2010. Next year, they’ll be celebrating their 10th year anniversary and it’s awesome to see how they’ve grown over the years.
I did a sharing of my design journey over the last 15 years and gave some insights to the UX landscape here in Singapore. It was heartening to see such a group of passionate and engaging audience that evening asking many thought provoking questions around Startups in Asia, working in Singapore, advice for those who wish to work here etc.
They wrote a Medium article about what I shared and you can view it right here. Heads up, it’s in Traditional Chinese 😬.
If you’ve ever tried recording audio out in a noisy environment, you know it’s pretty challenging to record what the participant is saying.
We recently conducted a user testing with car insurance buyers over at Vicom, a vehicle inspection centre where car owners bring their cars for inspection in order to renew their road tax. We chose the location as majority of our test participants who fit the criteria are going to be there.
Without a proper space for testing and noisy background, participants were given an ear piece with mic that’s plugged into our laptop so we can record what they say.
Here comes the challenge:
Participants were uncomfortable in using / sharing an earphone
When the earphone is put on, they can’t hear our prompts clearly and have to take out one side of the ear piece fo hear what we’re saying
Length of the earphone also restricts the participant from moving freely.
Extract from Rode’s website: “The Wireless GO is the world’s smallest, most versatile wireless microphone system. The transmitter works as both a clip-on mic or as the world’s smallest beltpack for a RØDE lavalier, sending crystal clear broadcast-grade audio via 2.4GHz digital transmission to the ultra-compact on-camera receiver.”
The idea seems feasible:
Participant wears the transmitter on their shirt or clip on near the top half of their body
Receiver connects to either a laptop or phone
Fire up the voice recording app and record away!
But reality is far from simple. The Rode Wireless Go typically works well with a camera with a microphone port but our laptops (Macbook Pro) and phones don’t have a dedicated port. What we have is a port that connects 3.5mm TRRS pins.
For the Wireless Go to work, we need to get an additional adaptor call SC4 to convert TRS pin from Wireless Go to TRSS for our phones/laptops. Of course, we would also need our Apple lightning to 3.5mm jack adaptor.
After a whole bunch of cabling and plugging around, we finally have a working setup that connects to our laptop.
With this setup, we can record what our test participants say super clearly and they are not bounded by any cables or discomfort using someone’s earphones. The only downside is we aren’t able to monitor the sound of the recording until we complete the test so we had to do some test record to make sure all audio is being captured before passing it to the participant.
What do you think? Do you have a field testing setup that you swear by? Leave us a comment!